Privacy Policy – 777x Game Pakistan Online Casino

1Who We Are

777x Game is an online gaming platform operating at 777xgame.win, offering casino games, live casino, sports betting — with a strong focus on cricket, the Pakistan Super League and T20 internationals — bingo, and a game lobby, all available to registered players in Pakistan. When this policy refers to "777x Game", "we", "us" or "our", it means the platform and the team responsible for operating it.

This Privacy Policy applies to all visitors and registered users of the 777x Game website and mobile application. It covers how we collect, process, store and protect your personal information when you interact with any part of the platform.

2Information We Collect

We collect personal information in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information provided by third-party payment processors where necessary to complete transactions.

Information You Provide Directly

• Full name, date of birth and gender (required at registration).
• Email address and mobile phone number.
• Home address and city/province in Pakistan.
• Username and account password (stored in encrypted form).
• Identity verification documents such as a CNIC or passport, submitted when we request verification.
• Any communication you send to our support team via live chat or email.

Information Collected Automatically

• IP address and approximate geographic location derived from it.
• Device type, operating system and browser version.
• Pages visited, games played, bets placed and session duration.
• Cookies and similar tracking technologies (see Section 6 for details).
• Login timestamps and account activity logs.

Information From Third Parties

• Transaction confirmation data from JazzCash, Easypaisa, Raast and other payment processors — specifically transaction IDs, amounts in PKR and payment status. We do not receive or store your full mobile wallet PIN or card CVV.
• Identity verification results from KYC service providers where applicable.

3How We Use Your Data

Every piece of information we collect serves a specific operational or legal purpose. We do not use your data for purposes beyond what is described below.

4Payment Data & PKR Transactions

All financial transactions on 777x Game are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, bank transfer or any other supported payment method, here is what happens with your payment data:

• Your payment details are submitted directly to the relevant payment processor. 777x Game does not store your full mobile wallet PIN, card number or bank account credentials on our servers.
• We receive and store only the information needed to reconcile the transaction — namely the transaction reference number, the PKR amount, the payment method type and the outcome (success or failure).
• All payment data in transit is protected by SSL/TLS encryption. Your financial information cannot be read by any party intercepting the connection.
• Transaction records are retained for the period required by financial record-keeping obligations, after which they are securely deleted or anonymised.

5Sharing Your Information

777x Game does not sell, rent or share your personal data with third parties for their own marketing purposes. Your information is shared only in the limited circumstances described below, and only to the extent necessary for that purpose.

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and other payment service providers receive the minimum data required to process your PKR transactions.
• Identity verification providers: Where we use a third-party KYC service to verify your identity, your submitted documents are processed by that service on our behalf and are not retained by them beyond the verification process.
• Fraud and security services: We may share IP addresses, device fingerprints and account activity patterns with fraud detection services to protect the platform and all of its players.
• Technology and infrastructure providers: Hosting, content delivery and platform infrastructure providers may process data as part of operating the service. These providers are bound by strict data processing agreements.
• Legal and regulatory requirements: We may disclose personal information where required to do so by a lawful order, court direction or other legal obligation.

Any third party that processes personal data on our behalf is required to handle it securely, use it only for the specified purpose, and not disclose it further without our authorisation.

6Cookies & Tracking Technologies

Cookies are small text files placed on your device when you visit a website. 777x Game uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account during a browsing session. You cannot opt out of essential cookies without also being unable to use the platform.
• Functional cookies: Remember your language preferences, game settings and other personalisation choices so you do not have to reset them each time you visit.
• Analytics cookies: Help us understand which games are most popular, which pages are visited most often, and where players encounter difficulties. This data is aggregated and does not identify you personally.
• Security cookies: Used to detect suspicious login activity and flag potentially fraudulent account access for review.

Most browsers allow you to control or delete cookies through their settings. Blocking essential cookies will affect platform functionality, including the ability to stay logged in. Clearing cookies will log you out of your current session.

We do not use third-party advertising cookies or tracking pixels that report your activity back to social media networks or ad platforms.

7Data Security

Keeping your information secure is something we take seriously. The following measures are in place to protect your personal data:

• All data transmitted between your device and the 777x Game platform is encrypted using SSL/TLS protocols.
• Account passwords are stored using one-way cryptographic hashing — we cannot see your password in plain text, and neither can anyone on our team.
• Access to personal data within the organisation is restricted on a need-to-know basis. Only staff with a specific operational need can access account details.
• Our systems are monitored continuously for suspicious activity, and regular security assessments are conducted.
• In the event of a data breach that poses a risk to your rights, we will notify affected users within a reasonable period and take immediate steps to contain the breach.

8Data Retention

We hold your personal information for as long as your account remains active and for a defined period after closure. The specific retention periods are guided by the following principles:

• Active accounts: Personal and account data is retained for the full duration of your account being open on the platform.
• Closed accounts: Following account closure, transaction records and identity verification data are retained for the period required to satisfy financial and anti-fraud record-keeping obligations. After that period, data is securely deleted or fully anonymised.
• Support communications: Records of support interactions are retained for a reasonable period to help resolve follow-up queries or disputes.
• Marketing data: If you have opted in to marketing communications, your contact details for that purpose are retained until you opt out. Opting out is available at any time through your account settings or by contacting support.

When data is no longer required and the retention period has passed, it is permanently deleted from our systems or reduced to an anonymised, aggregated form that cannot be linked back to you.

9Your Rights Over Your Personal Data

As a user of the 777x Game platform, you have meaningful rights over your personal information. Here is how to exercise them:

• Right of access: You can request a summary of the personal data we hold about you. We will respond within a reasonable period and will not charge a fee for a standard request.
• Right to correction: If any information on your account is inaccurate or out of date, you can update it directly in your account settings or ask our support team to correct it.
• Right to deletion: You can request that we delete your personal data. We will do so where there is no overriding legal obligation that requires us to keep it — for example, financial transaction records may need to be retained for a defined period regardless.
• Right to object: You can object to us processing your data for marketing or profiling purposes. Marketing opt-outs take effect immediately.
• Right to data portability: You can request a copy of the personal data you have provided to us in a structured, commonly used and machine-readable format.
• Right to restriction: In certain circumstances, you can ask us to pause processing your data while a dispute or query is being resolved.

To exercise any of these rights, contact our support team through the platform's live chat or send a request to our support email address. We will verify your identity before actioning any data request.

10Children's Privacy

777x Game is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. Account registration requires confirmation that the user is 18 or older, and we reserve the right to carry out age verification at any time.

If we discover that an account has been registered by someone under 18, the account will be closed immediately, all associated data will be deleted, and any deposits made will be handled in accordance with our Terms and Conditions.

If you are a parent or guardian and you believe a minor has registered on this platform using your or their details, please contact our support team immediately so we can investigate and take appropriate action.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the way we operate, changes in technology, or changes in applicable requirements. When we make material changes, we will post a notice on the platform and, where appropriate, send a notification to your registered email address.

The updated policy will display the revised "Last Updated" date at the top of the page. Your continued use of the 777x Game platform after the effective date of any update constitutes your acknowledgement of the revised policy.

We encourage you to check this page periodically. If you have any concerns about a change to this policy, please contact us before continuing to use the platform.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or need to report a privacy concern, our support team is here to help. You can reach us through the live chat feature on the platform at any time, or by emailing us directly at the address below.

You can also visit our FAQ page for quick answers, or review our Responsible Gaming page for guidance on managing your gaming activity safely.